The #1 Rated Personalized Video Platform
A Birthday Wish From Their Favorite Character
We turn your child's name, age, and story into a video starring the character they love most — a moment they'll want to watch again and again.
Create My Video
See Real Reactions
Real customers, real reactions
A Video for Every Moment
Starting with birthdays — and every moment after — your child's favorite character is there for it.
Celebrations
Birthday New Baby (Becoming a Big Sibling) Congratulations Baptism / Christening Just Because
Holidays
Christmas Halloween Easter
Growing Up
First Day of School Potty Training Moving to a Big Kid Bed Learning Milestones
Comfort & Courage
Bedtime Feeling Brave (Doctor Visits & Shots) Missing You Get Well Soon Separation Anxiety
Everyday Growing Pains
Sharing / Social Skills Picky Eating Tantrums / Meltdowns Biting / Hitting Practicing Honesty
Neurodiversity Support
ADHD Support Autism Support Dyslexia Support
3 Simple Steps
From your story to a finished video in minutes
Personalize
Add your child's name, age, and an optional photo (recommended for children aged 8 and under).
Order
Complete checkout in seconds. Quick and stress-free.
Celebrate
Receive your video within 3 days and capture that magical moment.
Frequently Asked Questions
Everything you need to know before you order
How does it work — what do I actually do?
It is simple. Fill in the form on the product page — enter the character name (e.g. Bluey, Elsa, Spidey), your child's name, age, pronunciation if needed, and a personal message. Then complete checkout. We create your personalized video and send you a download link by email. Standard delivery is 1–3 days. Rush delivery is within 24 hours.
Do I need to fill in the form before paying, or after?
You must fill in the form on the product page first, before adding to cart. The fields for character name, child's name, age, and message are all on the product page. If you accidentally place an order without filling them in, just email us right away at hello@getmyepisode.com and we will sort it out for you.
Can I order more than one video at a time?
Yes, many parents order two or more videos — for example one for a birthday and one for a sibling. Simply add each video separately to your cart and fill in the details for each one. Each video is created individually.
What does the video actually look like?
The video looks and feels like a real episode of the show — full HD animation with the character speaking your child's name and age, plus your personal message. Several customers have told us it was longer than they expected and felt like a genuine episode. You can watch a sample video on each product page before ordering.
What format is the video and how do I watch it?
You receive a download link by email. The file is a Full HD MP4. You can download it and play it on your phone, tablet, laptop, or smart TV. To show it on a TV, the easiest ways are to cast it from your phone, use a HDMI cable, or download it to a USB stick and plug it in. If you have trouble opening the link, try forwarding the email to another device or contact us and we will resend it.
Is the video only for birthdays?
No. We also have Christmas videos, Valentine's Day videos, and a general "just because" video for any occasion. Browse our full collection to see all available themes and characters.
What languages are available?
Messages are available in English, French, Spanish, German, and Dutch. Just specify your preferred language in the message field when ordering.
How long does delivery take?
Standard delivery: 1–3 days. Many customers receive their video the same day or within a few hours. Rush delivery (24h): select this option in the form on the product page. Your video will be prioritized and delivered within 24 hours.
The birthday is tomorrow — is it too late to order?
Not at all. Many customers have ordered the night before or even the morning of the birthday and still received their video in time. Select the Rush delivery (24h) option on the product page to make sure it arrives as fast as possible.
I ordered weeks ago — will my video still be there when I need it?
We recommend downloading your video as soon as you receive it and saving it to your device or a cloud service like Google Drive or iCloud. Download links may expire after a period of time. If you have trouble accessing your video, contact us and we will resend it.
What if the name is mispronounced?
Just email us at hello@getmyepisode.com and we will fix it for free, no questions asked. We may ask you to send a short voice note of how the name sounds so we can match it exactly. To avoid this from the start, use the Pronunciation field when ordering — write it phonetically, for example: Sofia = So-fee-ah, Ava = Ay-vah.
My child's name is unusual — can you still do it?
Yes. We handle uncommon and international names regularly. Just make sure to fill in the Pronunciation field carefully. If the name is particularly tricky, you can also email us a voice note after ordering and we will use it to match the pronunciation perfectly.
Do I have to add a photo?
No, it is optional. The video is wonderful without a photo. However, adding a photo is especially recommended for children under 5 — when they see their own face held by their favorite character on screen, the reaction is usually much bigger. Many parents say it is the moment their child truly understood the video was made just for them.
Is my child's photo safe and private?
Completely. Any photo you share is used only to create your video and is permanently deleted within 3 days of delivery. We never post, share, or use your child's photo or video on social media without your explicit written permission.
There is a mistake in my video — what do I do?
Email us at hello@getmyepisode.com straight away. If there is any error on our side — wrong name, wrong age, wrong photo, or anything else — we will fix it or remake it completely for free. We typically respond and resolve issues the same day.
I cannot open the video link — what should I try?
Some email apps block download links automatically. Try these steps: open the email on a different device, forward the email to someone else to open it, or copy the link and paste it into a browser. If none of these work, email us at hello@getmyepisode.com and we will resend the video directly.
What is your refund policy?
Every video comes with free revisions — if something isn't quite right, just let us know what to adjust and we'll fix it at no extra cost. For refund requests, please email us directly at hello@getmyepisode.com and we'll take care of you.
Which characters do you offer?
We currently offer Bluey, Bingo, Elsa, Anna, Spidey, McQueen, Gabby, Peppa Pig, Paw Patrol (Chase, Skye, Marshall, Rocky), Mickey Mouse, Minnie, Sonic, Elmo, Stitch, Moana, Buzz Lightyear, Mario, Masha, Barbie, Ariel, Baby Shark, K-Pop Demon Hunters, and more. New characters are added regularly. Browse the full collection on our shop page.
The character I want is not available — what can I do?
Contact us at hello@getmyepisode.com and let us know which character you are looking for. We add new characters based on demand and will notify you by email as soon as it becomes available.
Still have a question? We usually reply within a few hours. Contact: hello@getmyepisode.com
A Gift They'll Want to Watch Again and Again
Share their name, age, and favorite character, and we'll turn it into a video they'll treasure for years to come.
Create My Video